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Carnival casino is owned and operated by Empire online. This company is one of the biggest gambling groups and acquired it in 2005. Since then, the casino created itself a good name in terms of the payouts it gives to its players regularly. In fact it is on record as having paid out a jackpot amounting to 2 million dollars. This was won by a player in the Gold Rally Progressive slot.

Their site portrays a high level of professionalism. Any information a person could need is availed to them in a few clicks. The names of the recent lucky winners and the list of the promotions on offer are updated regularly. A visit to the carnival site presents one with a luxurious feeling with a bit of the carnival touch.

Games and Software

The games at the carnival casinos are truly spectacular of a high class. They offer a wide variety of games ranging from table to card games. Video online pokers and bonus games are also available in this casino. The fact that their games are powered by the Playtech Next generation Software has ensured that the games they offer are of high quality and reliability.

A downloadable version of the casino system is also available to the customers who want to experience a full touch of the casino at their computers. This system comes with a full user guide on how to install and use the software. All one needs to do is to visit the sites home page and click on download option. This results in a series of prompts that will guide the user on how to successfully download and install the software.

Once the software is installed the user is required to register online so as to be able to play real money games. On successful registration, they will login with their username and password any time they want to play the game.

Services and Operations

Carnival supports a wide range of major deposit methods. These include Click2pay, eWallet Xpress, UseMyBank, credit card, money bookers, wiretransfer among others. The transactions are carried out in the shortest time possible without using complicated ways. High security is upheld using encryption services.

A wide range of professional services are availed to the customers. Among these services is the customer support. This is provided by highly trained employees who are available on a 24 hour basis. The communication channels available include the use of email messages, live chats and use of telephone. These channels warrantee immediate response from the customer support department.

Bonuses and Loyalty Programme

Apart from the welcome bonus, there are wide varieties of bonuses available to players. One of these is the deposit bonus that a person earns for depositing cash on the casino. Another bonus is the one that a player earns when their friend joins the casino. There are regular newsletters that contain updates on the promotional offers in place.

Advanced computer points are also awarded to the players for every bet the place. These points are given as a reward for their loyalty. The points could be redeemed by the player anytime. This is added to their bank balance in the site.

Summary: Carnival casino offers the luxury that a player desires when gambling. Their hefty payouts coupled with the wonderful customer care warrantees this luxury.